When to follow up
A few days after the quote, then once more a week later. Two polite follow-ups are enough; after that, leave the door open.
After the first quiet days
“Hi Hannah, just checking in on the quote for the siding. Happy to answer any questions or walk through the options.”
A week later
“Hi Hannah, I wanted to see if you’re still planning the siding repair. If the timing has changed, no problem. Just let me know.”
When the price might be the issue
“Hi Hannah, if the quote was more than you expected, I’m happy to look at options. Sometimes we can phase the work.”
Keep it about them
Mention their job, not your schedule. Short beats clever. One question at the end makes replying easy.
- Use their name and their job.
- Keep it under four sentences.
- End with one easy question.